Skip to main content

Word document got stuck generating

When connected to hosted environment, there are instances where Word may fail to open correctly during the process of generating a document.

V
Written by Valeriu Holtea

If you find yourself in this situation, do the following:

  1. Hover over the FED or LAD icon on the bottom of your screen.

  2. Hold Shift and Right-Click.

This may take a few clicks to achieve. If this solution does not work for you, please ask a question in the MyAccess Portal Digital Assistant and ask to "Speak to a human" to be put through directly to our support team.

Did this answer your question?