Reversing a payment can be done via the Transaction Enquiry:
From the Accounts Desktop select the Enquiries tab.
Click on Transaction Enquiry.
Put in the type of transaction it is e.g. Client/ Purchase Ledger or selecting All by selecting the radio buttons at the top.
Put in an audit number or any other filter you have.
Select the Search button and find your transaction in the list.
Highlight the item.
Select Reverse at the right hand side of the screen.
📌Note: If you find that your transactions are not appearing if you untick the box that states open periods only.