A credit note can be produced for a bill, you can credit either a partial bill or a full bill even if allocations are against the bill.
Follow the below steps:
From the LAD select the Postings.
Select the Credit Notes tab.
Put in the correct matter in the drop down list Bill Reference To Credit select the correct bill reference.
Select the C next to the bill reference.
This will give the option to either Full Credit/Credit Outstanding/Manual Entry.
Full Credit- this will credit the whole bill regardless of credit already against it , the allocations will become Receipt In Advance postings.
Credit Outstanding- This will just credit note the outstanding amount of the bill.
Manual Entry-This option will allow you to manually decide the amount you need to credit.
6.Then select OK when you have selected the option.
7.Select OK/Next, if the Debtor needs filling in select Debtor button.
📌Note: A partial credit note can only be done against fees, if this bill has disbursements on you will have to credit the full value of the disbursements.