If you have not had any recent mail and you think that your mailbox is not in sync please send a test email for confirmation.
To resolve this please follow the steps below:
Select the Send/Receive tab in Outlook.
Select Update Folder to refresh your mailbox.
If this does not resolve your problem and you require assistance please ask a question in the MyAccess Portal Digital Assistant and ask to "Speak to a human" to be put through directly to our support team.