There are various ways to chase a call, the best way is to log into your Portal and send a message via the case this will be picked up and responded to.
You can also call through to the helpdesk to speak to the Support handler who is dealing with your case, if you ring the main support number.
Chasing up a call/ticket
What is the best way to chase up a ticket? How can I chase a ticket?
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Written by Valeriu Holtea
Updated over 6 months ago