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Customer Success Newsletter - August 2025

Lindsey Samways avatar
Written by Lindsey Samways
Updated over 2 months ago
CS Newsletter


Welcome to your Legal Fusion newsletter

Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.


Webinars

Stay ahead with our expert-led webinars

Join our monthly webinars featuring industry specialists who'll help you get more from your software and stay compliant.

Expect practical optimisation tips, the latest legal compliance updates, and exclusive insights into upcoming product features. Each session is designed to enhance your business practices and keep you competitive in a rapidly evolving market.

Webinar Title

Date & Time

Registration Details

August Compliance Update

Thursday, 7 August 12:30pm

August LawFusion Product Roadmap

Wednesday, 20 August, 02:00 PM

SRA Enforcement Case Studies

Thursday, 28 August 12:30pm

July Compliance Update

On-demand

July AML Update

On-demand


Access Digital Assistant: Your hub for product updates and news

While the Digital Assistant is here to enhance your support experience, it's also your gateway to staying informed. Use the News feed to access the latest release notes, newsletters, and important updates - all in one convenient place, designed to keep you ahead.


​To stay up to date, simply look out for the red dot indicating new content.

To see the Access Digital Assistant in action, please visit our Access Digital Assistant Guide for a short demonstration video and more detailed information on how to maximise this feature.


Fee Earner desktop is stuck on the taskbar

If your Fee Earner Desktop (FED) appears to be running but won't display on screen, this simple keyboard shortcut can bring it back into view. Read now >

VAT nominal input or output balances not equaling VAT return value

If your VAT Input/Output totals don't match the amount you're paying on your VAT return, here are the key areas to check for discrepancies. Read now >


Compliance Corner

SRA Transparency Rules: When was the last time you reviewed your website?

With the ongoing focus on AML and Sanctions aspects within the legal sectors, sometimes other regulatory requirement do not receive as much attention. While the Transparency Rules only apply to certain practice areas, it is important to remember that noncompliance can lead to repercussions including fines issued by the SRA.

In this article Mariam Dobosz, Senior Risk and Compliance Associate, highlights why it's a good idea to review your law firm's website. Read now >

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