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Own Fee Earner not in Court Duty list

In the Fee Earner Desktop, when trying to start a new Court Duty Session my fee earner is not available in the list to select.

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Written by Valeriu Holtea
Updated over 6 months ago

To solve this some options need setting up in the Administrator Desktop for the User follow the steps below:

  1. Log into User Manager in the Administrator Desktop.

  2. Highlight the correct User.

  3. Click on the Edit User on the right side of the screen.

  4. Select the tab called Fees.

  5. Tick the box This fee earner attends court duty sessions.

  6. Add a case number in the box below; you can either have an individual case for each fee earner or one case for everyone.

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