Administrators Desktop
Getting started as an Administrator
User code change
Updating Branch Telephone Number
Update legal aid crime contracts
Update a merge field on the Bill
Set Up User to Time Record
Set up and edit invoice templates
Stamp Duty Land Tax (SDLT) October 2024 Changes
Reset flags
Remove a question from a workflow step
Recalculating WIP or Time
Recalculate billed time
Re-activate an old user
Own Fee Earner not in Court Duty list
LAA submission wrong date
How to unlock bills and documents locked by another user
Grant a User Privilege to Create ZIP Files
How to add a PDF to the workflow in Procedure File Maintenance
Giving access to Create new clients and matters
Give access to the Administrators Desktop or User Manager
Error -2147221504: LaidContractNo
Enable the Document Generator
Email subject configuration
Draft billing authorisation set up
Delete and create new time rates
Default Client or Matter time rates
Customise default categories in the out tray
Crime bill generation is locked
Create new Laserform exports
Create a new document to add to the Quick Steps within Procedure File Maintenance
Configure printers using Printer Bin Setup
Configure case details screen to show case diary appointment
Changing the fee earner grade
Change user billing permissions
Change a user's branch
Cannot time record on a particular Procedure
Automatic time recording
Automatic Time Entry on Activities in a Procedure
Assign Legal Aid Charge Codes to a Work Type
Adding or taking off another license type on a user
Adding Merge Fields to a Letter
Adding Crime Billing Users to the Portal
Adding a new Contract for Civil Legal Aid
Add new Legal Aid rates with different activities
Add a condition to a question
Access Staff Enquiry
Updating my new LAA Civil Contract
