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Cannot time record on a particular Procedure

I have set up manual time recording in "Edit Current Procedure" and I have attached a timer to the base document. What am I missing?

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Written by Valeriu Holtea
Updated over 6 months ago

If you are having issues with recording time on a particular workflow please check the following areas and correct if needed:

  1. From the case please select Edit, Case

  2. You will notice the " Case the Time Recording On "Please select this in order to time record on the case.

  3. Test

If this change resolved the issue please make the following changes to the Workflow:

  1. In Procedure File Maintenance highlight your workflow and select File, Edit Current Procedure

  2. From the Main Tab, locate the Time Details button and set this as desired if currently set to None.

If you still require assistance with a problem relating to this article please raise a new case online and reference the title of this article.

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